Each time you hook up a fish, the stress affects your tackle. As with any high quality piece of machinery, preventative maintenance can substantially extend its lifetime.
Your Shimano rod or reel has been manufactured from the finest materials and is designed to give long and reliable service.
However, even the finest equipment sometimes requires servicing and in order to ensure that the service is both fast and efficient we have a team of highly skilled technicians.
Here at Shimano, we believe our customers deserve more than just quality products. If you do experience a problem, we strongly advise you to go to your nearest Shimano Service Center or dealer. Our network of Shimano dealers is an extension of our commitment to you.
Another option is to check the service instruction that should be supplied with your Shimano tackle.
Customer Service
General Information on Reel Repair Services
Current Turnaround Time for Reel Repair is 1 week
Download the Reel Repair Request Form
Service Pricing
$20 per reel
$30 per conventional or game reel
All pricing is labor only and additional charges may be applied for parts.
$30 per conventional or game reel
All pricing is labor only and additional charges may be applied for parts.
Shipping
All orders ship Australian Post unless otherwise specified.
Australia Post - $5.50 inc. GST flat rate for all orders.
Express Post - $16.50
Australia Post - $5.50 inc. GST flat rate for all orders.
Express Post - $16.50
Shimano Fishing Australia36 Bay RoadTaren Point NSW 2229 | On Site Support Servicesp: 02 9526 5279Monday to Friday 8:30am to 5:00pm | Customer Servicep: 02 9526 2144Monday to Friday 8:30am to 5:00pm |